Support

Last updated: September 28, 2026

We're here to help. Questions about BébéSitter? Email us, and we’ll help.

For families

Deleting your account

Open Settings inside the app and choose Delete account. This permanently removes your account and sign-in, every child profile including any photos you added, every sitter you added, and every booking and its history. It cannot be undone.

Consent records stay, because we're required to be able to show what each person agreed to. Each one keeps the words that person saw when agreeing, along with the number, time, and technical details that show the consent was given. Our Privacy Policy explains this in full. If you'd rather we handle the deletion for you, email hello@bebesitter.com from the address on your account.

For sitters

Why did I get a text from this number?

A parent you know invited you. BébéSitter only texts a sitter after they have opened that parent's link, entered their own mobile number, and agreed to receive messages. If you didn't do that and you're receiving texts, reply STOP and email hello@bebesitter.com so we can look into it. All our messages come from (646) 566-5224.

How do I stop receiving texts?

Reply STOP to any message and you won't receive another one. Reply HELP for contact information. Message and data rates may apply. Message frequency varies.

What information does BébéSitter have about me?

Your name and mobile number, your email if you gave one, the details the parents you sit for keep for their own use (such as your rate), the times you've told Bébé you're available, any villages you've joined, a record of what you've agreed to, and your replies. To have your information removed, email hello@bebesitter.com.