Privacy Policy

Last updated: September 28, 2026

We collect only what we need to coordinate care with the sitters you trust, and we never sell it.

Who we are

BébéSitter ("BébéSitter," "we," "us," or "our") is a personal coordination app for families and the babysitters they trust, operated by BebeSitter LLC, a New York limited liability company. It is not a marketplace. It coordinates care with the sitters you already know and, if you choose, with families and sitters introduced through people you know. This policy explains what information we collect, how we use it, who can see it, and the choices you have.

Information we collect

We collect the information needed to provide the service:

• Account information — your name, email address, mobile number, sign-in ID, and time zone.
• Your requests to Bébé — what you type or say to Bébé, including any names you mention, such as your children’s or your sitters’, is sent to our AI provider so it can understand your request. We do not store the conversation. Spoken requests are turned into text by Apple’s speech recognition.
• Child information you add — first name, last name, and date of birth for the children in your care, along with any care details you choose to enter, such as allergies, medications, bedtime routines, and emergency contacts. Some of this is health-related information. You decide what to enter, and it is used to give a sitter what they need for a confirmed booking.
• Child photos — if you add a photo to a child profile, we store it so you can see it in your account. Child photos are visible only to you. They are never shown to a sitter or to anyone else, never included in any message we send, and never used for any other purpose.
• Sitter information you add — the names and mobile numbers of the sitters you choose to add, and anything you choose to note about them, such as a rate, a payment app handle, an email address, or notes.
• Contacts you select — when you add a sitter, the app can open your iPhone's contact picker. The picker is also used when you add an emergency contact. Only the contact you select is used, and only the name and mobile number from it. We never read, upload, or store your address book.
• Calendar information — with your permission, the app writes confirmed bookings to your calendar and reads your calendar to notice nights that may need a sitter. Your calendar is read on your device only. Its contents are never sent to our servers. If you tap one of Bébé’s suggestions to send a request, only that request’s date and time are sent, as a booking.
• Sitter enrollment and consent records — when a sitter enrolls at bebesitter.com/sitter, we collect the mobile number they enter, and their email address if they choose to give one, and we store a record of their consent: the date and time, the IP address and browser details, the number entered, and the exact consent language shown to them.
• Messages from sitters — replies and messages sitters send to Bébé, which we keep to coordinate bookings and availability. Our AI provider reads them so Bébé can understand them.
• Villages — if you start or join a village, its name and description, who belongs to it, and when each person joined.
• Invitations and introductions — when someone accepts an invitation or introduction through one of our pages, we collect the name, mobile number, and email address they enter (email is optional for sitters), and a record of what they agreed to, including the exact words shown to them.
• Sitter choices — whether a sitter has agreed to be introduced to other families or to be part of a village, and when.
• Booking activity — the dates, times, and details of the requests you send and the responses you receive.
• Payment details you record — if you choose to note how you pay a sitter, such as a payment app handle and an hourly rate, we store that so it is ready when you need it. We never process payments between you and a sitter, and no money moves through BébéSitter.
• Notification tokens — if you allow notifications, a device token used to send you notifications about your bookings, sitters, and villages.
• Basic technical information — standard app and device data used to keep the service working and secure.

How we use your information

We use your information to operate the service: to send booking requests by text message to the sitters who have enrolled, to relay their replies to you, to confirm bookings, to write those bookings to your calendar, to send reminders, to text you about your bookings if you add your mobile number, to show the members of a village to one another, to pass along invitations and introductions that everyone involved has agreed to, to send occasional emails to sitters who have given us their email address, to manage your account, and to keep the service secure and working properly. We also keep records of how the service is used, linked to an internal account number rather than to your name, phone number, or email address. We use them to understand how the service is growing. We do not use your information for advertising, and we do not sell it.

What other people can see

• Sitters see your name in the texts we send them on your behalf, and a confirmed booking names your children by first name.
• Members of a village see one another’s full names, and the full names of the sitters who have agreed to be part of that village, along with the family each sitter came through. They never see a sitter’s phone number, rate, or notes.
• When someone accepts an introduction, only the person who made it and the people it was made to can see their details, as they agreed.
• For a confirmed booking, a sitter sees the child details you send through a private link, which stops working two hours after the booking ends. Photos are never included.
• No one outside your account ever sees your child photos, your calendar, or your payment notes.

Your calendar

BébéSitter asks for calendar access for two reasons: to write confirmed bookings onto your calendar, and so that Bébé can notice evenings where you have plans and no sitter yet, and offer to send a request.

That reading happens entirely on your device. The events on your calendar are never transmitted to our servers, never sent to any third party, and never used to train any model. The only thing that leaves your device is a request you choose to send, as a booking with its date and time. You can change or revoke calendar permission at any time in the iPhone Settings app, under Privacy & Security, then Calendars. BébéSitter continues to work without it; only the calendar-related features stop.

SMS messaging

BébéSitter does not send a text message to any sitter who has not personally enrolled. A sitter enrolls at bebesitter.com/sitter, where they enter their own mobile number and check an unchecked consent box before any message is sent. The consent flow is documented at How Sitters Opt In. The following describes how we use text messaging:

How we share information

We do not sell your information, and we do not share it for marketing or promotional purposes. We share information only as needed to run the service, with trusted providers who process it on our behalf — for example, our text-messaging provider (to deliver texts to enrolled sitters), our email provider, our AI provider, our sign-in providers (Apple and Google), our hosting and database provider, our website provider, and our notification provider. We may also disclose information if required by law or to protect the safety of people using the service. As stated above, text-messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

How we protect your information

We use industry-standard safeguards to protect your information, including encrypted connections and access controls on our systems. No method of storage or transmission is completely secure, but we work to keep your information protected.

Your choices

You can edit or remove the sitters and children saved in your account at any time. You can leave a village at any time. You can delete your account from Settings inside the app; deletion is permanent and removes your account and sign-in, every child profile including any photos you added, every sitter you added, and every booking and its history. See Data retention below for the records that survive deletion. Sitters who receive our texts can reply STOP at any time to stop all messages, and can leave a village at any time by replying to our texts or contacting us. Anyone who receives our email can ask us to stop by replying to it. You may request access to, correction of, or deletion of your information by contacting us at the email below.

Data retention

We keep your information for as long as your account is active. When you delete your account, we delete it, except as described here. Bookings already written to your calendar stay on your phone, where you control them.

Consent records survive deletion, and so do the records of anyone who agreed to join a village or accept an introduction. They are the proof of what each person agreed to, and we keep them as long as we need to show that consent, as messaging regulations require. Each record keeps the exact words the person saw when agreeing, which may include the first name of the person who invited them. Information from someone who accepted an invitation or introduction but has not joined is kept until they join or ask us to delete it. Messages from sitters are kept until the sitter or the parent’s account is deleted. The usage records described above also remain after an account is deleted, without your name, phone number, or email address. Our service providers may keep limited records of their own, under their own policies. A sitter may request deletion of their own enrollment and consent record by contacting us at the email below.

Children's privacy

BébéSitter accounts are for parents and caregivers who are adults. Although you may add details about the children in your care to personalize bookings, the app is not directed to children, and we do not knowingly collect information directly from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be communicated through the app or our website.

Contact us

Questions about this policy? Email us at hello@bebesitter.com, or visit Support.